Demos
Where can I download demos?
Each of our applications that are distributed online as unlockable demos. Visit our downloads page to download.
How many times can a demo be used before it expires?
Most of our demos allow 15 launches before expiring. You can always view how many launches you have available by selecting "About Application Name..." from the Apple Menu/Application Menu.
Purchasing
How do I purchase a software license?
The easiest way to purchase software is using our website. Licenses can be purchased online using Visa, MasterCard and American Express. Licenses can also be purchased by sending a check/money order drafted in US funds. For more information, visit our Purchase page.
I just purchased a license online—where is my registration information?
Immediately after purchasing a license online, you will receive an email confirming your order. This email will not have your registration information. Your registration will be emailed as soon as your order is processed in an email titled then name of the application the license pertains to. Orders are usually processed within hours of us receiving them.
How many computers does a single-user license support?
Purchasing a license from Code Line entitles you to install and use a full version of that application on one primary computer and one secondary computer used by the license holder. A license also entitles you to unlimited free same version updates. Commercial updates will be made available at a reduced price.
I have an old version of Art Directors Toolkit that came with my Apple computer. Can I use this license to purchase the upgrade at a reduced price?
Yes! Apple bundle licenses are fully supported for upgrade purchases. Art Directors Toolkit was bundled with many PowerMac G4/G5 and PowerBook G4 computers.
Registration
How do I register my application to unlock its demo?
After purchasing a license, you will receive an email from "Code Line Software Sales". The subject of that email will be the name of the application you puchased the license for. To unlock the demo, launch the application and click the "Register" button on the "About" window. If your demo has not yet expired, you can find the "About" window by selecting the "About Application Name…" from the Apple Menu (Mac OS), Application Menu (Mac OS X), or Help Menu (Windows). There you will be presented with a window where you can enter the registration information you were sent. Make sure to enter the information exactly as you see it.
Our more recent Mac OS X-only applications allow you to enter your serial number by selecting "License..." from the application menu.
ScreenShot Pro
Mac OS (Classic)
When I capture the screen, my screen turns black or an error shows up of "NilObjectException" and immmediately quits. What's wrong?
This error ususally occurs when not enough memory is allocated to the application. To increase ScreenShot Pro's memory allocation, go to the Finder, select the ScreenShot Pro icon and select "Get Info" from the File Menu. Under the Memory section, increase both the Minimum and Preferred sizes by a few megabytes or more. (i.e. Increase the preferred size from 10,000k to 13,000k or more.) If the problem persists after increasing the memory allocation a few times, please contact Technical Support.
General
What platforms are currently supported by Code Line's applications?
All of our commercial software supports Mac OS and Mac OS X. We currently offer Art Directors Toolkit for the Windows platform (98, ME, 2000, NT, XP). Other products are under review/production for the Windows platform as well.
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