Technical support for any of our applications, including our website, is handled via email. If you have any bugs to report, please contact techsupport@code-line.com.
In addition to using this link for asking questions or reporting bugs, we'd also like to encourage users to give suggestions on how to make one of our existing applications better or ideas for future applications.
When contacting technical support, please be sure to include the following information:
- The application and version you're experiencing problems with
(i.e. Art Directors Toolkit 2.4)
- Your hardware configuration
(i.e. PowerMac G4 Quicksilver, 256MB RAM)
- Your Operating System
(i.e. Mac OS X 10.1.3)
- Detailed information regarding the problem you're experiencing or suggestion you'd like to share with us
Contact Tech Support
Depending on the number of inquiries we receive at any time, response times will vary between a couple hours to a day or two. Unless otherwise noted, we will respond to your email using the return address of the message we receive.
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